Patient and Family Advisory Council
Founded in 2016, our patient and family advisory council serves as a direct link to enhancing the patient and caregiver experience at NCS. Working with NCS employees and volunteers, the PFAC shares experiences and feedback that help shape services, programs, and decisions that impact patient care.
Members of our patient and family advisory council guide the development and implementation of a wide range of projects serving to:
Advocate: For expanded patient and family services, education, and programs
Partner: With NCS employees, volunteers, current and former patients and caregivers
Implement: Patient friendly initiatives, service recovery, communication, electronic health and admin record systems
Improve: Infrastructure and physical spaces for care and support
Advocate • Partner • Implement • Improve