FAQs
Click on the questions below to reveal the answers.
What is telemedicine?
Telemedicine is the use of audio and video technology to provide care to patients at a distance.
What will I need?
To have a video call, all you need is a computer, a tablet, or mobile device with a camera and microphone.
Doxy.me (the telemedicine software) works automatically in Chrome, Firefox, and Safari 11+.
What are the benefits of telemedicine?
- No transportation time or costs
- No need to take time off of work
- Access to your oncology care team
- Avoid the risk of exposure to illnesses/viruses
- Reduced wait time
- Eliminate childcare issues
Is it secure?
All data is encrypted, your sessions are anonymous, and none of your information is stored. The software used (Doxy.me) adheres to HIPAA, PIPEDA, and GDPR data privacy agreements.
Do I need to sign up for an account?
No, as a patient you do not need to create an account, you can simply go to the web address our clinic provides you and check into your waiting room.
How do I check in for a visit?
Use the instructions above this section on this webpage.